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Frequently Asked Questions
Are you a factory or a trading company?
We are a factory with our own dedicated trading division to ensure professional manufacturing and efficient service.
What are the warranty terms for your machines?
We provide a one-year warranty for the machine and offer ongoing technical support tailored to your specific needs.
Do you provide spare parts for the machines?
Yes, we provide necessary spare parts to ensure the long-term operation of your equipment.
Can the voltage of the products be customized?
Yes, the voltage can be customized according to your specific local requirements and application standards.
Which payment terms do you accept?
Our standard payment terms are 30% T/T in advance and 70% T/T against the B/L copy.
What services do you provide for lighting solutions?
We offer comprehensive lighting and circuitry design services to ensure optimal performance for your projects.