❓ Frequently Asked Questions
Q1. Are you a professional manufacturer?
Yes, we are a professional production-oriented enterprise with our own dedicated R&D team and manufacturing facility.
Q2. What is your minimum order quantity (MOQ)?
We support low MOQ. A single piece is available for sample checking. For bulk orders, we generally recommend starting with 1,000 units.
Q3. What is the warranty and lifespan of the product?
We provide a 2-year warranty as standard, with options for 3-5 years on customized products. The general operating lifespan exceeds 8 years.
Q4. Can I print my own logo on the products?
Absolutely. We support both OEM and ODM requirements. Our R&D team will provide professional solutions for your branding needs.
Q5. How long does it take to charge the system?
The system requires approximately 4 hours of charging under sufficient sunlight and about 6-7 hours under standard conditions.
Q6. What components are included in the TH06 kit?
The kit includes 2pcs 8W solar panels, a 5200mAh Lithium battery unit, 4pcs 2W LED lamps, and 3 USB interfaces for mobile charging.